The Starship Freedom

What is the Starship Freedom?
Way Leads on to Way

Think of it like this. Your destination is fifty miles east of your present location. With a map in hand, you head out. Two miles down the road, there's a detour that wasn’t on the map...

Positive Deviance

This is a story about a practice described in the business book that launched modern-day business books, its authors and a term used in the field of sociology ....

A Technique for Producing Ideas

James Webb Young, a 20th-century advertising man, wrote the book, A Technique for Producing Ideas. Originally published in 1940, this 46-page book ....

Self-Actualization in the Home Service Industry

To become everything that one is capable of becoming… The need to pursue personal growth and to be everything that we can be is the major prerequisite to fly aboard...

Change Your World

I believe that 2021 will be a year of transformation. In fact, I chose the word transformation for my personal word of the year. My view of transformation is through...

STruggling to Uncover Your Business WHY?

Struggling to Uncover Your Business WHY? ”I don’t know man, I want to make money and to help people. I guess that’s my WHY.” The two core tenets of a...

What and Who are Shaping Your Mind?

“Where do you get ideas from?” As a writer, I get this question a lot. So, if you’re up for a little trip through the gears, pulleys and other machinations...

Treasure Your Company's Artifacts

Do you have a company historian? I believe every company should dedicate one person to capture stories involving people, places and things from the company’s...

Positive Psychology

Positive Psychology “Positive Psychology is the scientific study of the strengths that enable individuals and communities to thrive. The field is founded on the belief...

What If Followership Was Voluntary?

What if Followership Was Voluntary? You are the manager of a 15-tech HVAC service department. What if the owner of your company made followership voluntary...

Refresh Your Mind

Refresh Your Mind Today’s RadioBack comes to you by way of the wizard Merlin. In her book I Could do Anything: If I Only Knew What it Was, author Barb Sher...

Would You Follow You?

Do you have a fire inside? A fire to make a positive difference in the lives of your coworkers, customers and business partners? A fire to create...

On the Road to WHY

On the Road to WHY Last week’s Radioback, Start with WHY, Stardate: 9/29/2020, was on the topic of Purpose. Be sure to read and save that document as it contains...

Start with WHY

Start With WHY The Starship Freedom screams through space, her engines burning to exceed FTL speed (faster than light). As a mindset however, the Freedom...

ServiceTitan and the Art of Being Human

Why do you enjoy certain non-fiction books? Is it… “I like that because I’m like that.” The author grappling hooks us with experiences, a cause, and or belief that we...

Bridge the Gap Between Knowing and Doing

Bridge the Gap Between Knowing and Doing New Coworker: “I hear Steve is going to a seminar on service department productivity.” Grizzled Veteran: “No worries...

Resilience in 2020 and Beyond

Resilience in 2020 and Beyond As if the physical in-your-face-reality of today isn’t enough. Internet-memes-gone-wild and over-hyped media quacks have...

How does the Freedom fit in with the Go Time Success Group?

How does the Freedom fit in with the Go Time Success Group? Short answer? Like a glove. In 2018, Ben Stark, Chris Hunter and myself began working on the story...

The Freedom

Why do we call the Starship, the Starship Freedom? In order to live our purpose, we must be who we really are. That’s confusing. Aren’t we are who we are...

The Starship Freedom Vision

First purpose, then vision. Visions are projections of one’s fundamental beliefs and assumptions about human nature... A vision of the future is much like...

Purpose and Process

The Starship Freedom is a mindset. It’s an imaginary spacecraft designed to provoke, nurture and support a growth mindset. On your star-trail to that growth...

Transformational Leadership

Transformational Leadership Stardate: Aug 4, 2020 “I can’t get buy-in! I’ve been over and over it. I just can’t make our people______!” Fill in the blank....